fbpx

Terms Of Service

Terms and Conditions applicable to a buyer of Services using RewardBuddy

These terms and conditions are the contract between you and Connect Developments Pty Ltd, trading as “RewardBuddy” (“us”, “we”, etc). By visiting or using Our Website, you agree to be bound by them. Our suppliers may also impose additional terms and conditions to which your contract with them will be subject.

RewardBuddy (ABN 49 201 198 817) is a trade name of Connect Developments Pty Ltd, ACN 624123539 incorporated into Australia, whose registered office is at East Boundary Rd, Bentleigh East, Victoria.

Under 18 years? Sorry, but we deal only with people who are legally able to enter into a binding contract.

Please read this agreement carefully and save it. If you do not agree with it, you should leave Our Website and stop using Our Website or the services immediately.

  1. Definitions

“Content”

means the textual, visual or audio content that is encountered as part of your experience on Our Website. It may include, among other things: text, images, sounds, videos and animations. It includes content Posted by you.

“Post”

means display, exhibit, publish, distribute, transmit and/or disclose information, details and/or other material on Our Website, and the phrases “Posted” and “Posting” shall be interpreted accordingly.

“Service”

means all of the services offered for sale through Our Website by a Provider.

“Provider”

means a person who offers a Service for sale on Our Website.

“Our Website”

means any website or mobile application of ours, and includes all web and mobile pages controlled by us.

“User”

means any person other than you who uses or visits the website for any purpose.

“you” “yours” etc,

means you, the party to this agreement.

  1. Our contract

2.1.        RewardBuddy is neither a buyer nor provider of Services offered for sale or for the earning or redemption of Rewards. We are neither a principal nor agent in a buying transaction.

2.2.        RewardBuddy is a marketplace. We are agents of a Provider only to the extent of use of Our Website or Our Mobile Application as a platform for offering Rewards for their Service.

2.3.        We welcome any comment or complaint about a Provider, which you make through Our Website. We may act upon a complaint in our discretion, for the benefit of the body of RewardBuddy members.

2.4.        We are not responsible for supply of any Service you order or for the cancellation and refund procedure should you decide to cancel a Service for any reason.

2.5.        We are not responsible to you further than to take your money and pass it to the Provider.

2.6.        These terms and conditions regulate the business relationship between you and us. By using Our Website free of charge, you agree to be bound by them.

2.7.        We provide a market place for the supply of Services. We are in no way responsible for:

2.7.1        your locating and ordering a Service;

2.7.2        your choice of a Service;

2.7.3        any aspect of the provision of the Service;

2.7.4        refund payment for any Service;

2.7.5        any complaint about any Service.

2.8.        In any dispute with a Provider, you should deal only with the Provider. We have neither legal obligation nor detailed information about the Services.

2.9.        We may change this agreement in any way at any time. The version applicable to your contract is the version which was Posted on Our Website at the time that the contract was made.

  1. Your account and personal information

3.1.        When you visit Our Website, you accept responsibility for any action done by any person using your name, account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

3.2.        You agree that you have provided accurate, up to date, and complete information about yourself. We are not responsible for any error made as a result of such information being inaccurate.

3.3.        You agree to notify us of any changes in your information immediately it occurs. If you do not do so, we may terminate your account.

  1. The ordering procedure

4.1.        Unless it is clear to the contrary, you may assume that every order submitted for earning or redeeming rewards is made between you and the Provider in the course of his business. We do not accept payment for Services on Our Website, rendered by the Provider.

4.2.        Subject to discounts and promotions, Services are offered for order submission at either a fixed price, or a price that which is agreed upon between the Provider and you. GST may be due and will be either included in the price or shown separately.

4.3.        Services will be provided at the times and places specified in the website or otherwise in terms and conditions of each Provider.

4.4.     To make future use of Our Website easier and faster for you, we will retain the personal and delivery information you give to us. As we are not a payment for Services business, we do not retain information relating to your payment or credit card. For detailed about disclosure of personal information please see our privacy notice.

  1. The Rewards system

RewardBuddy is a rewards system that provides you with coupons or points when you perform particular actions on Our Website. The following outlines the guidelines to this rewards system. 

6.1.        When you refer another user to Our Website to purchase a service or product from one of our listed Providers, using your referral link or coupon code, you will be rewarded with a coupon code valued at 10% of the purchase price of the referred user, and any additional reward as outlined by the Provider on Our Website, once they successfully purchase with the business you have recommended. 

6.2      When you review a business on Our Website, you will be rewarded with 50 points to your account on Our Website. You will be allocated the points once the Provider has confirmed the review. Reviews may only be placed if you have submitted an order on Our Website that is confirmed by the Provider.

6.3      When you refer someone to Our Website that successfully signs up to our platform, you will be rewarded with 50 points to your account. Points will only be rewarded for users who sign up using your unique referral sign up link. 

6.4      When you refer a business to RewardBuddy that successfully signs up to the platform, we will reward you with 200 points to your account. This reward will only be valid if sufficient information is provided by the new Provider about the referrer.

6.5      When you submit an order for any service or product on Our Website from a Provider who subsequently confirms the order, you will be rewarded with points. The number of points allocated for the purchase is outlined in section 6.6 of this Agreement, unless otherwise stated on the service/product page of the Provider on Our Website, unless otherwise advertised on Our Website. 

6.6      The number of points allocated to your account on submission of a confirmed order will be determined by the following rules.

            (i) 6.6.1   If an order is between $1AUD and $50AUD, you will receive 5 points

6.6.2    If an order is between $51AUD and $10AUD, you will receive 10 points

6.6.3    If an order is between $101AUD and $150AUD, you will receive 20 points

6.6.4    If an order is between $151AUD and $200AUD, you will receive 30 points

6.6.5    If an order is between $201AUD and $300AUD, you will receive 75 points

6.6.6    If an order is between $301AUD and $500AUD, you will receive 150 points

6.6.7    If an order is more than $500AUD, you will receive 300 points

6.7.        The rewarding of points or coupons is subject to the following conditions:

6.7.1        you will be rewarded when referring another user to a Provider on Our Website if it is their first time purchasing with that particular Provider. A Provider reserves the right to deny any redemption of a referral reward if they deem the user to be a current or past customer.

6.7.2    referral rewards in the form of coupons or discounts will only be allocated to your account if the transaction is confirmed via Our Website, by the Provider. 

6.7.3        the allocation of points to your account for a review performed by you will only be processed if the review is placed on Our Website. We will not reward reviews completed on other websites, such as Google, Facebook etc. 

6.7.4        points will be allocated to you for a completed review regardless of the nature of the review, positive or negative. 

6.7.5        you will be allocated with points to your account after submitting an order of a service or product on Our Website, which is then approved by the Provider on Our Website.  

6.7.6        The redemption of points from your account can be completed via Our Website when submitting your order. Points can be redeemed by converting them to a cash value, deducted from your order total on Our Website. 

6.7.7        The redemption of points or coupons is subject to the following conditions:

6.7.8    your redemption of points will only be processed if confirmed by the Provider on Our Website. 

6.7.9   points will be redeemed at a conversion rate of $1 for every 10 points, unless otherwise stated on Our Website.

6.7.10   the maximum number of points or coupon value you can redeem per purchase is the equivalent of 10% of the order total. This applies to all Providers, unless otherwise specified. 

6.7.11   you may redeem your points with any Provider listed on Our Website.

  1. How we handle your Content

7.1.        Our privacy policy is strong and precise. It complies fully with current privacy law which is at https://www.rewardbuddy.com.au/privacy-policy-2/.

7.2.        If you Post Content to any public area of Our Website it becomes available in the public domains. We have no control over who sees it or what anyone does with it.

7.3.        Even if access to your text is behind a user registration it remains effectively in the public domain because someone has only to register and log in, to access it. You should therefore avoid Posting unnecessary confidential information.

7.4.        We need the freedom to be able to publicise our Services and your own use of them. You therefore now irrevocably grant us the right and licence to edit, copy, publish, distribute, translate and otherwise use any Content that you place on Our Website, in public domains and in any medium. You represent and warrant that you are authorised to grant all such rights.

7.5.        We will use that licence only for commercial purposes of the business of Our Website and will stop using it after a commercially reasonable period of time.

7.6.        You agree to any act or omission which may otherwise infringe your right to be identified as the author and your right to object to derogatory treatment of your work as provided in the Copyright Act 1968.

7.7.        You now irrevocably authorise us to publish feedback, comments and ratings about your activity through Our Website, even though it may be defamatory or critical.

7.8.        Posting content of any sort does not change your ownership of the copyright in it. We have no claim over it and we will not protect your rights for you.

7.9.        You understand that you are personally responsible for your breach of someone else’s intellectual property rights, defamation, or any law, which may occur as a result of any Content having been Posted by you;

7.10.     You accept all risk and responsibility for determining whether any Content is in the public domain and not confidential.

7.11.     Please notify us of any security breach or unauthorised use of your account.

7.12.     We do not solicit ideas or text for improvement of our Service, but if you do send to us material of any sort, you are deemed to have granted to us a licence to use it in the terms set out at sub paragraph 7.5 above].

  1. Restrictions on what you may Post to Our Website

We invite you to Post Content to Our Website in several ways and for different purposes. We have to regulate your use of Our Website to protect our business and our staff, to protect other Users of Our Website and to comply with the law. These provisions apply to all Users of Our Website.

We do not undertake to moderate or check every item Posted, but we do protect our business vigorously. If we believe Content Posted breaches the law, we shall co-operate fully with the law enforcement authorities in whatever ways we can.

You agree that you will not use or allow anyone else to use Our Website to Post Content or undertake any activity which is or may:

8.1.        be unlawful, or tend to incite another person to commit a crime;

8.2.        consist in commercial audio, video or music files;

8.3.        be obscene, offensive, threatening, violent, malicious or defamatory;

8.4.        be sexually explicit or pornographic;

8.5.        be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity, age or affiliation with any person;

8.6.        use a Posting to solicit responses unconnected with the purpose of Our Website or the terms proposed by this agreement;

8.7.        request or collect passwords or other personal information from another user without his permission, nor Post any unnecessary personal information about yourself;

8.8.        be used to sell any goods or services or for any other commercial use not intended by us, for yourself or for any other person. Examples are: sending private messages with a commercial purpose, or collecting information with the intention of passing it to a third party for his commercial use;

8.9.        include anything other than words (i.e. you will not include any symbols or photographs) except for a photograph of yourself in your profile in such place as we designate;

8.10.     facilitate the provision of unauthorised copies of another person’s copyright work;

8.11.     link to any of the material specified in this paragraph;

8.12.     use distribution lists that include people who have not given specific permission to be included in such distribution process;

8.13.     send age-inappropriate communications or Content to anyone under the age of 18.

  1. Your Posting: restricted content

In connection with the restrictions set out below, we may refuse or edit or remove a Posting which does not comply with these terms.

In addition to the restrictions set out above, a Posting must not contain:

9.1.        hyperlinks, other than those specifically authorised by us;

9.2.        keywords or words repeated, which are irrelevant to the Content Posted.

9.3.        the name, logo or trademark of any organisation other than yours.

9.4.        inaccurate, false, or misleading information.

  1. Removal of offensive Content

10.1.     For the avoidance of doubt, this paragraph is addressed to any person who visits Our Website for any purpose.

10.2.     We are under no obligation to monitor or record the activity of any User of Our Website for any purpose, nor do we assume any responsibility to monitor or police Internet-related activities. However, we may do so without notice to you and without giving you a reason.

10.3.     If you are offended by any Content, the following procedure applies:

10.4.     Your claim or complaint must be submitted to us in the form available on Our Website, or contain the same information as that requested in our form. It must be sent to us by post or email.

10.4.1     we shall remove the offending Content as soon as we are reasonably able;

10.4.2     after we receive notice of a claim or complaint, we shall investigate so far as we alone decide;

10.4.3     we may re-instate the Content about which you have complained or we may not.

10.5.     In respect of any complaint made by you or any person on your behalf, whether using our form of complaint or not, you now irrevocably grant to us a licence to publish the complaint and all ensuing correspondence and communication, without limit.

10.6.     You now agree that if any complaint is made by you frivolously or vexatiously you will repay us the cost of our investigation including legal fees, if any.

  1. Security of Our Website

If you violate Our Website we shall take legal action against you.

You now agree that you will not, and will not allow any other person to:

11.1.     modify, copy, or cause damage or unintended effect to any portion of Our Website, or any software used within it.

11.2.     link to Our Website in any way that would cause the appearance or presentation of Our Website to be different from what would be seen by a User who accessed Our Website by typing the URL into a standard browser;

11.3.     download any part of Our Website, without our express written consent;

11.4.     collect or use any product listings, descriptions, or prices;

11.5.     collect or use any information obtained from or about Our Website or the Content except as intended by this agreement;

11.6.     aggregate, copy or duplicate in any manner any of the Content or information available from Our Website, other than as permitted by this agreement or as is reasonably necessary for your use of the Services;

11.7.     share with a third party any login credentials to Our Website;

11.8.     Despite the above terms, we now grant a licence to you to:

11.8.1     create a hyperlink to Our Website for the purpose of promoting an interest common to both of us. You can do this without specific permission. This licence is conditional upon your not portraying us or any product or service in a false, misleading, derogatory, or otherwise offensive manner. You may not use any logo or other proprietary graphic or trademark of ours as part of the link without our express written consent.

11.8.2     you may copy the text of any page for your personal use in connection with the purpose of Our Website or a Service we provide.

  1. Copyright and other intellectual property rights

12.1.     All Content on Our Website, for example page text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of either us or our affiliates or suppliers of Services for sale. It is all protected by international copyright laws.

12.2.     You may not copy, or in any way exploit any of the content, except as is expressly permitted in this agreement or with our written consent. For the sake of good order you should note that copyright exists in compilations and graphic images, shapes and styles, as well as in raw text.

  1. Interruption to the RewardBuddy service

13.1.     We give no warranty that our service will be satisfactory to you.

13.2.     We will do all we can to maintain access to Our Website, but it may be necessary for us to suspend all or part of our service for repairs, maintenance or other reason. We may do so without telling you first.

13.3.     You acknowledge that our service may also be interrupted for reasons beyond our control.

13.4.     You agree that we are not liable to you for any loss whether foreseeable or not, arising as a result of interruption to [Our name] service.

  1. Indemnity

You agree to indemnify us against any claim or demand, including reasonable lawyers’ fees, made by any third party due to or arising out of:

14.1.     your use of the [Our name] service;

14.2.     the breach or violation of this agreement by you;

14.3.     the infringement by you of any intellectual property or other right of any person or entity;

14.4.     your failure to comply with any law;

14.5.     a contractual claim arising from your use of Our Website and purchase of Service.

  1. Our disclaimers

15.1.     Our Website contains links to other Internet websites. We have neither power nor control over any such website. You acknowledge and agree that we shall not be liable in any way for the Content of any such linked website, nor for any loss or damage arising from your use of any such website.

15.2.     We are not liable in any circumstances for special, indirect, consequential damages or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Website.

15.3.     The RewardBuddy Website and RewardBuddy services are provided “as is”. We make no representation or warranty of any kind, express or implied, including, without limitation, any warranty that either of them will be:

15.3.1     of satisfactory quality;

15.3.2     fit for a particular purpose;

15.3.3     available or accessible, without interruption, or without error.

  1. Disclaimers about the Service

16.1.     All of the Content on Our Website relating to any Service has been provided by a Provider. We do not accept responsibility for the accuracy of any claim or advertisement.

16.2.     We make no representation, warranty or other provision with regard to the Services and you acknowledge that you do not rely on any made by us, but solely on your contract with a Provider.

16.3.     So far as concerns Services you purchase through Our Website, we are not liable for:

16.3.1     any Service complying with the requirement of any law or being available;

16.3.2     the Provider performing his contract;

16.4.     We give no warranty, representation or undertaking whatever as to the continuing business of a Provider or that any Service offered for sale by a Provider will be useful or suitable for you;

16.5.     You now expressly release us from any and all claims and liability known and unknown, arising in any way from a dispute between you and a Provider.

  1. Miscellaneous matters

17.1.     If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

17.2.     If you are in breach of any term of this agreement, we may:

17.2.1     publish all text and Content relating to the claimed breach, including your name and email address and all correspondence between us and our respective advisers; and you now irrevocably give your consent to such publication.

17.2.2     terminate your account and refuse access to Our Website;

17.2.3     remove or edit Content, or cancel any order at our discretion;

17.2.4     issue a claim in any court.

17.3.     Any obligation in this agreement intended to continue to have effect after termination or completion shall so continue.

17.4.     No failure or delay by us to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.

17.5.     When you visit Our Website or send messages to us by email, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on Our Website. You agree that all our electronic communications satisfy any legal requirement that such communications be in writing.

17.6.     Any communication to be served on either of the parties by the other shall be delivered by hand or sent by express post or recorded delivery or by e-mail.

It shall be deemed to have been delivered:

if delivered by hand: on the day of delivery;

if sent by post to the correct address: within 72 hours of posting;

If sent by e-mail to the address from which the receiving party has last sent e-mail: within 24 hours if no notice of non-receipt has been received by the sender. [Take care before agreeing to accept service by e-mail. It may be convenient, but you could miss or accidentally delete the message]

17.7.     In the event of a dispute between the parties to this agreement, then they undertake to attempt to settle the dispute by engaging in good faith with the other in a process of mediation before commencing arbitration or litigation.

17.8.     So far as the law permits, and unless otherwise stated, this agreement does not give any right to any third party.

17.9.     We shall not be liable for any failure or delay in our performance of this agreement which is caused by circumstances beyond our reasonable control, [including any labour dispute].

17.10. In the event of any conflict between any term of this agreement and the provisions of the constitution of a limited company or any comparable document intended to regulate any other corporate or collective body, then the terms of this agreement shall prevail.

17.11. The validity, construction and performance of this agreement shall be governed by the laws of the State of [State] and you agree that any dispute arising from it shall be litigated only in that State.

 

Terms and Conditions applicable to a seller of services using RewardBuddy / www.rewardbuddy.com.au

These terms and conditions are the contract between you and Connect Developments Pty Ltd, and/or its subsidiaries and affiliates (referred to as “RewardBuddy”, “we”, “our”, or “us”). By visiting or using Our Website, you agree to be bound by them. By clicking “I Agree,” indicating acceptance electronically, or by installing, accessing or using the Services, you agree to be bound by the terms in this Agreement. If you do not agree to this Agreement, then you may not use the Services.

RewardBuddy (ABN 49 201 198 817) is a trade name of Connect Developments Pty Ltd, ACN 624123539 incorporated into Australia, whose registered office is at East Boundary Rd, Bentleigh East, Victoria.

  1. Definitions

“User”

means a person who submits an order for redemption of Rewards for a Provider Service from you the Provider.

“Content”

means the textual, visual or aural content that is encountered as part of your experience on Our Website or Our Mobile Application. It may include, among other things: text, images, sounds, videos and animations. It includes content such as advertising material, and all other product or service related material Posted by you.

“Post”

means place on or into Our Website or Mobile Application any Content or material of any sort by any means.

“Provider”

means you, a person or organisation who has placed details on Our Website or Our Mobile Application of a Provider Service offered for the purpose of a Rewards Program or free of charge, through Our Website.

“Provider Service” and “Your Service”

means the service you offer for the purpose of your Rewards Program through Our Website or Our Mobile Application.

“Our Service”

means the service we provide to enable you to provide the Rewards Program for your Provider Services.

“Our Website”

“Our Mobile Application”

means any website of ours, and includes all web pages controlled by us.
means any mobile application of ours, and includes all mobile application pages controlled by us.

“Points Group”

means the group of Providers to which a Provider is allocated, whereby earned points may be redeemed by a User.

“Rewards”

means the points and coupons of a Rewards Program that are earned or redeemed through confirmation of a Provider Service by the Provider.

“Rewards Program”

means the platform content provided by us to the Provider to offer and manage their Rewards.

  1. Our contract

2.1.        The relationship between us is solely that:

2.1.1        in consideration of a fee charged by us, we provide for you the Services provided to you on Our Website or Our Mobile Application;

2.1.2        we are not your partners or joint venturers.

2.2.        If you place a Provider Service or Rewards on Our Website and/or Our Mobile Application, you do so subject to these terms.

2.3.        When you place a Provider Service on Our Website and/or Our Mobile Application, you will be bound to provide all the information required by Competition and Consumer Act 2010.

2.4.        We may change this agreement in any way at any time. The version applicable to your contract is the version which was Posted on Our Website at the time that the contract was made.

2.5.        Although we are not a party to your contract with a User introduced to you via Our Website, we shall remove Your Services from offer if a customer or Our Website visitor has a valid complaint against you.

2.6.        Subject to this agreement and to the procedures set out in Our Website, you may enter a Provider Service for the purposes of the Rewards through Our Website.

  1. Your Provider Service placement

You agree:

3.1.        not knowingly to place any Provider Service for redemption of Rewards which is not of merchantable quality or which requires for its setup or use a level of technical expertise which is not fully explained to a customer before purchase.

3.2.        immediately to remove from Our Website any Provider Service which for any reason, you are unable to supply or accept the advertised Reward for that Service.

3.3.        not to re-place any Provider Service we remove from offer for redemption of Rewards.

3.4        not knowingly to place any Provider Service for redemption of Rewards which you are unable to honor the advertised Rewards. 

  1. Complaints about Provider Services

4.1        RewardBuddy is not responsible for any complaints by a customer in relation to the provision of a Provider Service by you, the Provider.

  1. The services

5.1.        Provider Services will be not be offered for sale and sales made on Our Website or Our Mobile Application, rather offering a platform for confirmation of Your Services for the purpose of earning and redemption of Rewards. You accept and endorse these terms and agree to comply in all respects with the corresponding obligations of a Provider. You may view the User’s conditions on Our Website at any time.

5.2.        Your contract with a User through Our Website is made when you acknowledge the order or commence Your Service. Until that time, the customer’s action is an “invitation to treat”. We have arranged our terms with Users in that way so as to give you the opportunity to decline a User or provide the full information required by the Competition and Consumer Act 2010.

OR

5.3.        You agree that a service contract offered by you is a firm and binding contract as soon as your User’s order has been confirmed by you, the Provider, on Our Website or Our Mobile Application.

5.4.        Rewards may be offered from the provision of Your Service subject to any discount or promotion arranged between RewardBuddy and you.

5.5.        Subject to discounts and promotions, Provider Services are offered for sale at a fixed or variable price. GST may be due and will be either included in the price or shown separately. If not shown, it will not be charged.

6.     The Rewards system

RewardBuddy provides the platform in the form of Our Website and Our Mobile Appication to you as the Provider to administer and manage your Rewards Program. For this Rewards Program, the following terms apply:

6.1.        When a User refers another User to Our Website to purchase a service or product from a Provider, using their referral link or coupon code, that User will be rewarded with a coupon code, to redeem on your Service. Once the User has successfully purchased with the Provider, the referrer will receive a discount coupon code to their account, via Our Website.

6.2      When a User reviews a Provider on Our Website, the User will be rewarded with 50 points to their account on Our Website. The User will be allocated the points once the Provider has confirmed the review, via Our Website or Our Mobile Application.

6.3      When a User refers someone to Our Website or Our Mobile Application that successfully registers a new account, the person who referred them will be rewarded with 50 points to their account. Points will only be rewarded for Users who sign up using a unique referral sign up link. 

6.4      When a User refers a Provider to RewardBuddy that successfully registers their business on Our Website, we will reward the User with 200 points to their account. 

6.5      When a User submits an order for any service or product on Our Website that is subsequently confirmed by the Provider on Our Website or Our Mobile Application, the User will be rewarded with points to their account. The number of points allocated for the purchase will be determined by the following conversion rules, unless otherwise specified by the Provider on Our Website:

 6.5.1   If an order is between $1AUD and $50AUD, User will receive 5 points

6.5.2    If an order is between $51AUD and $10AUD, User will receive 10 points

6.5.3    If an order is between $101AUD and $150AUD, User will receive 20 points

6.5.4    If an order is between $151AUD and $200AUD, User will receive 30 points

6.5.5    If an order is between $201AUD and $300AUD, User will receive 75 points

6.5.6    If an order is between $301AUD and $500AUD, User will receive 150 points

6.5.7    If an order is more than $500AUD, User will receive 300 points

6.6.        The rewarding of points or coupons is subject to the following conditions:

6.6.1        a User is rewarded when they successfully refer another User to a Provider that results in a confirmed order on Our Website. This only applies to the first confirmed order by the User with the Provider. A Provider reserves the right to deny any redemption of a referral reward if they deem the User to have already purchased with the Provider previously. 

6.6.2    referral rewards in the form of coupons or discounts will only be allocated to a User’s account if the transaction is confirmed via Our Website or Our Mobile Application, by the Provider. 

6.6.3      the allocation of points to a User account for placing a review will be processed if the review is placed on Our Website or Our Mobile Application. Reviews completed on other websites for a Provider, such as Google, Facebook etc will not be rewarded by us.

6.6.4        points will be allocated to a User for a completed review regardless of the nature of the review, positive or negative. A User can only place a review on the page of a Provider if they have submitted an order which subsequently is confirmed by the Provider on Our Website or Our Mobile Application.

6.7        A User can redeem their points for a discounted cash value on their order, completed via Our Website or Our Mobile Application for a service provided by the Provider.

6.7.1  The Provider agrees to honor the redemption of points and proceed to deduct the calculated cash discount to the order submitted by the User, as per the conditions outlined in section 6.8.

6.8       The redemption of points or coupons is subject to the following conditions:

6.8.1    redemption of points and subsequent discount applied to an order will only be processed if confirmed by the Provider on Our Website or Our Mobile Application. 

6.8.2   points will be redeemed for cash discounts, at a conversion rate of $1 for every 10 points, unless otherwise specified by the Provider and mutually agreed to between us and the Provider.

6.8.3   the maximum number of points or coupon value a User can redeem per submitted order shall be no more than 10% of the order total. This applies to all Providers, unless otherwise specified by the Provider and mutually agreed upon between us and the Provider. 

6.8.4   a User may redeem their points or coupons with any Provider listed on Our Website or Our Mobile Application, unless the Provider is allocated to a Points Group (see section 6.9).

6.9 a User may be able to redeem points earned with a Provider on Our Website or Our Mobile Application, in accordance with the Points Group that the Provider is allocated to, as agreed to between us and the Provider, excluding the instance whereby a Provider is not allocated to a group. If a Provider is allocated to a Points Group, a User can only redeem points with a Provider who is allocated to the Points Group where the User earned the points.  

6.10 if a Provider cancels their subscription, any coupons earned by a User that are eligible for redemption exclusively to that Provider,  will become invalid for future use, unless the Provider re activates their subscription and payment is made to us within 14 days of the cancellation date.

  1. Use with your mobile device

7.1.        Use of these Services may be available through a compatible mobile device and may require software.  You agree that you are solely responsible for these requirements, including any applicable changes, updates and fees as well as the terms of your agreement with your mobile device and telecommunications provider.

TO THE EXTENT PERMITTED BY LAW, RewardBuddy MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO: 

(i)     THE AVAILABILITY OF TELECOMMUNICATION SERVICES FROM YOUR PROVIDER AND ACCESS TO THE SERVICES AT ANY TIME OR FROM ANY LOCATION;

(ii)    ANY LOSS, DAMAGE OR SECURITY INTRUSION OF THE TELECOMMUNICATION SERVICES; AND

(iii)   ANY DISCLOSURE OF INFORMATION TO THIRD PARTIES OR FAILURE TO TRANSMIT ANY DATA, COMMUNICATIONS OR SETTINGS CONNECTED WITH THE SERVICES. 

  1. Payment

For Services offered on a payment or subscription basis, the following terms apply.

 

8.1        Month to month subscription – credit card and direct debit payments

 

Your subscription begins as soon as your initial payment is processed. Your subscription will automatically renew each month without notice until you cancel. You authorise us to store your payment method(s) and to automatically charge your payment method(s) every month until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable taxes (such as GST if the rate does not include it), every month upon renewal until you cancel. 

We may change your plan’s rate each monthly renewal term and we will notify you of any rate change with the option to cancel. If the applicable GST rate (or other included tax or duty) changes during your one-month term, we will accordingly adjust the tax-inclusive price for your plan on your next billing date.

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your RewardBuddy account page.

Cancellation Terms

You can cancel your subscription any time via your RewardBuddy account page or by contacting Customer Support. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable and your service will continue until the end of that month’s billing period.

8.2          Annual contract, paid monthly subscription

Your subscription begins as soon as your initial payment is processed. Your subscription will automatically renew annually without notice until you cancel. You authorise us to store your payment method(s) and to automatically charge your payment method(s) every month until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable taxes (such as GST if the rate does not include it), every month of your annual contract until you cancel.

We may change your plan’s rate each monthly renewal term and we will notify you of any rate change with the option to cancel. If the applicable GST rate (or other included tax or duty) changes during your one-month term, we will accordingly adjust the tax-inclusive price for your plan on your next billing date.

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your RewardBuddy account page.

Cancellation Terms

You can cancel your subscription any time via your RewardBuddy account page or by contacting Customer Support. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, you’ll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period.

8.3           Annual contract, prepaid

 

Your subscription begins as soon as your initial payment is processed. You will be charged, in one lump sum, the annual rate stated at the time of purchase, plus applicable taxes. Your subscription will automatically renew on your annual renewal date until you cancel. You authorise us to store your payment method(s) and to automatically charge your payment method(s) every year until you cancel.

We will automatically charge you the then-current rate for your plan, plus applicable taxes (such as VAT or GST if the rate does not include it), every year upon renewal until you cancel. We may change your plan’s rate each annual renewal term and we will notify you of any rate change with the option to cancel. If the applicable VAT or GST rate (or other included tax or duty) changes during your one-year term, we will accordingly adjust the tax-inclusive price for your plan mid-term on your next billing date.

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us a backup payment method(s) and you fail to provide payment or if all payment methods in your account fail, we may suspend your subscription. You can edit your payment information any time in your RewardBuddy account page. 

Cancellation Terms

You can cancel your subscription any time via your RewardBuddy account page or by contacting Customer Support. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable and your service will continue until the end of your contracted term.

  1. Advertising your Provider Service

If you accept our offer to advertise, market or promote Your Service, the following conditions apply.

8.1.        We may use the services of a specialist internet marketing business associated with RewardBuddy.

8.2.        Without prior consent of the other; neither we nor you will contract with any other person or company for specialist services. Here your obligation is limited to the extent of the price charged and due to us.

8.3.        The price charged to you will include all payments we make to others.

8.4.        The cost of work ordered by you is payable in full, in advance. If you so request us, by indication on Our Website, we will deduct the cost from your account.

8.5.        We give no guarantee as to the success of any advertising placed.

8.6.        We shall receive no secret commission on advertising services. But note that the service supplier is associated with us.

  1. Your Provider Service warranties

9.1.        You warrant that any Provider Service you place on Our Website for sale:

9.1.1        is not: illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to any third party;

9.1.2        does not offend against the law of any country whose citizens might purchase it;

9.1.3        is not intended primarily to advertise any business, except your business, so far only as it is carried on through RewardBuddy.

9.2.        You warrant that you own the copyright of any Provider Service you place on Our Website for sale, or that you have the permission of the copyright owner:

9.2.1        to place the Provider Service on Our Website for sale;

9.2.2        to receive the net proceeds of such sales as arise;

9.2.3        to defend the copyright in the Provider Service.

  1. How we handle your Content

10.1.     If you Post Content to any public area of Our Website it becomes available in the public domain. We have no control over who sees it or what anyone does with it.

10.2.     You now irrevocably authorise us to publish feedback, comments and ratings about Your Services and activity through Our Website, even though it may be defamatory or critical

10.3.     We will use that licence only for commercial purposes of the business of Our Website and will stop using it after a commercially reasonable period of time.

10.4.     Posting Content of any sort does not change your ownership of the copyright in it. We have no claim over it and we will not protect your rights for you.

10.5.     You understand that you are personally responsible for your breach of someone else’s intellectual property rights, defamation, or any law, which may occur as a result of any Content having been Posted by you.

10.6.     You accept all risk and responsibility for determining whether any Content is in the public domain and not confidential.

10.7.     notify us of any security breach or unauthorised use of your account.

  1. Restrictions on what you may Post to Our Website

We invite you to Post Content to Our Website for marketing your services and services and in other ways. We have to regulate your use of Our Website to protect our business and our staff, to protect other Users of Our Website and to comply with the law.

We do not undertake to moderate or check any item Posted.

You agree that you will not use or allow anyone else to use Our Website to Post Content or undertake any activity which is or may:

11.1.     be unlawful, or tend to incite another person to commit a crime;

11.2.     be obscene, offensive, threatening, violent, malicious or defamatory;

11.3.     be sexually explicit or pornographic;

11.4.     be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity, age or affiliation with any person;

11.5.     use a Posting to solicit responses unconnected with the purpose of Our Website or the terms proposed by this agreement.

  1. Your Posting: restricted Content

In connection with the restrictions set out below, we may refuse or edit or remove a Posting which does not comply with these terms.

In addition to the restrictions set out above, a Posting must not contain:

12.1.     hyperlinks, other than those specifically authorised by us;

12.2.     keywords or words repeated, which are irrelevant to the Content Posted.

12.3.     the name, logo or trademark of any organisation other than yours.

12.4.     inaccurate, false, or misleading information;

12.5.     material or links to material that exploits people in a sexual, violent or other manner, or solicits personal information from anyone under 18 years old.

  1. Security of Our Website

If you violate Our Website we shall take legal action against you.

You now agree that you will not, and will not allow any other person to:

13.1.     modify, copy, or cause damage or unintended effect to any portion of Our Website, or any software used within it.

13.2.     link to Our Website in any way that would cause the appearance or presentation of Our Website to be different from what would be seen by a User who accessed Our Website by typing the URL into a standard browser;

13.3.     download any part of Our Website, without our express written consent;

13.4.     collect or use any service listings, descriptions, or prices;

13.5.     collect or use any information obtained from or about Our Website or the Content except as intended by this agreement;

13.6.     aggregate, copy or duplicate in any manner any of the Content or information available from Our Website, other than as permitted by this agreement or as is reasonably necessary for your use of Our Services;

13.7.     share with a third party any login credentials to Our Website.

  1. Copyright and other intellectual property rights

14.1.     All Content on Our Website, for example page text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of either us or our affiliates or suppliers of services for sale. It is all protected by international copyright laws.

14.2.     You may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part, except as is expressly permitted in this agreement or with our written consent.

14.3.     For the sake of good order you should note that copyright exists in compilations and graphic images, shapes and styles, as well as in raw text.

  1. Interruption to Our Service

15.1.     We give no warranty that Our Service will be satisfactory to you.

15.2.     We will do all we can to maintain access to Our Website, but it may be necessary for us to suspend all or part of Our Service for repairs, maintenance or other good reasons. We may do so without telling you first.

15.3.     You acknowledge that Our Service may also be interrupted for reasons beyond our control.

15.4.     You agree that we are not liable to you for any loss whether foreseeable or not, arising as a result of interruption to Our Service.

  1. Our disclaimers

16.1.     We are not responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss whatever.

16.2.     Our Website contains links to other Internet websites. We have neither power nor control over any such website. You acknowledge and agree that we shall not be liable in any way for the content of any such linked website, nor for any loss or damage arising from your use of any such website.

16.3.     We are not liable in any circumstances for damages resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Website.

16.4.    RewardBuddy website and RewardBuddy services are provided “as is”. As to Our Website and Our Services, we make no representation or warranty of any kind, express or implied, including, without limitations, warranties:

16.4.1     as to fitness of Our Website and Our Service for a particular purpose;

16.4.2     as to availability and accessibility, without interruption, or without error;

16.4.3     any obligation, liability, or remedy in tort whether or not arising from our negligence.

16.5.     You now expressly release us from any and all claims and liability known and unknown, arising in any way from a dispute between you and a User.

  1. Your indemnity to us

You agree to indemnify us against all loss and expense, including legal fees and management time related in any way to:

17.1.     a claim by any person in respect of any Provider Service;

17.2.     protecting the reputation of our business by our making a payment to a customer of yours in circumstances where you have failed to make that repayment or otherwise comply with your contract with that customer.

17.3.     any cost to us arising from a decision by us to comply as your agent, with any obligation of yours, whether or not we have your permission, arising out of any regulation or law, including:

17.3.1     the deletion or amendment of any text or other content you have placed on Our Website;

17.3.2     any payment we make on an ex gratia basis, arising from a contract between you and a customer;

17.4.     legal or other fees we incur in defending a claim or the imposition of a fine or penalty;

17.5.     our management time in dealing with any failure or alleged failure by you to comply with any relevant regulation or law.

  1. Miscellaneous matters

18.1.     You undertake to provide us your current land address, e-mail address and telephone numbers as often as they are changed together with all information that we may require to enable us to fulfil our obligations under this contract.

18.2.     So far as any time, date or period is mentioned in this agreement, time shall be of the essence.

18.3.     If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

18.4.     If you are in breach of any term of this agreement, we may:

18.4.1     publish all text and Content relating to the claimed breach, including your name and email address and all correspondence between us and our respective advisers; and you now irrevocably give your consent to such publication.

18.4.2     terminate your account and refuse access to Our Website;

18.4.3     remove or edit Content, or cancel any order at our discretion;

18.4.4     issue a claim in any court.

18.5.     Any obligation in this agreement intended to continue to have effect after termination or completion shall so continue.

18.6.     No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.

18.7.     When you visit Our Website or send messages to us by email, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on Our Website. You agree that all our electronic communications satisfy any legal requirement that such communications be in writing.

18.8.     Any communication to be served on either of us by the other shall be delivered by hand or sent by express post or recorded delivery or by e-mail.

It shall be deemed to have been delivered:

if delivered by hand: on the day of delivery;

if sent by post to the correct address: within 72 hours of posting;

If sent by e-mail to the address from which the receiving party has last sent e-mail: within 24 hours if no notice of non-receipt has been received by the sender. [Take care before agreeing to accept service by e-mail. It may be convenient, but you could miss or accidentally delete the message].

18.9.     In the event of a dispute between us, then, if we so ask, you undertake to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.

18.10. So far as the law permits, and unless otherwise stated, this agreement does not give any right to any third party.

18.11. We shall not be liable for any failure or delay in our performance of this agreement which is caused by circumstances beyond our reasonable control.

18.12. In the event of any conflict between any term of this agreement and the provisions of the constitution of a limited company or any comparable document intended to regulate any other corporate or collective body, then the terms of this agreement shall prevail.

18.13. This agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.

18.14. The validity, construction and performance of this agreement shall be governed by the laws of the State of Victoria and you agree that any dispute arising from it shall be litigated only in that State